Flourish Forum

Forum Info & Support => Technical Support & Feedback => Topic started by: Erica McPhee on February 15, 2019, 11:49:25 AM

Title: Why am I called SPAM when I try to register (and other registering info)?
Post by: Erica McPhee on February 15, 2019, 11:49:25 AM
If you are trying to register for our forum and you receive a message which says, "The user... is a SPAM", please don't take it personal.

The number one reason people receive this message is because they do not delete the characters from the box which says, "This box must be left blank."

The box does not show up for every person. If it does, delete the characters before submitting.

If you have trouble answering any questions, please contact me via the  contact form  (https://www.theflourishforum.com/contact) and I will be happy to send you the answers. Or if you are having trouble registering altogether and fed up, please contact me and I will be happy to register you myself!

Many people do not realize that we constantly receive SPAM, bot, and malicious attacks on our forum every day - sometimes thousands per day. While I know the registration process is cumbersome, it is a necessary measure to keep our forum as safe as possible. It is in NO WAY meant to deter anyone from joining.

Please watch this video for help in trying to register: https://youtu.be/fKqV26wuBRE
Title: Re: Why am I called SPAM when I try to register (and other registering info)?
Post by: Gary on August 26, 2021, 10:02:04 AM
Recently, each time I log in, which is almost daily, I am refused the first time (but not as spam) and accepted the second. Is anyone else experiencing the same problem?
Title: Re: Why am I called SPAM when I try to register (and other registering info)?
Post by: Erica McPhee on August 26, 2021, 10:48:18 AM
HmmmÖ that is interesting @Gary  and the first time I have heard this. Try clearing your cache and seeing if that helps.
Title: Re: Why am I called SPAM when I try to register (and other registering info)?
Post by: Gary on August 27, 2021, 08:07:47 AM
Thank you Erica.
I have cleared the cache and I think it has solved the issue. If it reappears, I will let you know.
Thank you too for a wonderful forum.
Best regards
Gary
Title: Re: Why am I called SPAM when I try to register (and other registering info)?
Post by: Erica McPhee on August 27, 2021, 04:25:29 PM
Iím relieved to hear it helped @Gary ! Please do let me know if it happens again.  :)
Title: Re: Why am I called SPAM when I try to register (and other registering info)?
Post by: Gary on August 28, 2021, 09:26:17 AM
Hi Erica,

I cleared the cache on my computer yesterday as you know and when I tried to log on for the first time today I received the same error message as before. I've attached a screen print to show you. When I try for a second time, I log on with no problem. I'm sure there's a simple explanation and as no-one else has reported the same issue,  :-\it must be something I'm doing..... or not doing. :-\
Title: Re: Why am I called SPAM when I try to register (and other registering info)?
Post by: Erica McPhee on August 28, 2021, 05:00:25 PM
Hi @Gary , I think it may have something to do with whatever browser you are using. This used to happen to me on my laptop but stopped happening after a while. I will look again and see if I can find a cause. I figured out for me, it happened more when I signed in using the top sign in vs. the one half way down the page (when I try to get on and it says I am not signed in). But it stopped happening after a bit.
Title: Re: Why am I called SPAM when I try to register (and other registering info)?
Post by: Gary on August 30, 2021, 08:15:27 AM
Thank you again, Erica. It's not really a problem for me but I thought that I would flag it up to you in case it was a general glitch. I will do as you suggest and let it decide for itself.