Flourish Forum

Forum Info & Support => Technical Support & Feedback => Topic started by: teresaling on June 21, 2015, 07:20:20 PM

Title: Wrong answers even when answers are right
Post by: teresaling on June 21, 2015, 07:20:20 PM
Hello,

I have been having a bit of issue when posting. This has happened several times. It tells me that I have my answers wrong even though the answers are right. Nothing is highlighted in red. I would have to click post a couple of times and sometimes I'll get new questions and after several attempts, I am able to post.

I am using a Safari on a Macbook Pro.
Title: Re: Wrong answers even when answers are right
Post by: Erica McPhee on June 21, 2015, 11:17:00 PM
Hi, I'm sorry you are having this problem. Can you possibly send me a screen shot? This would be the only way I can see what is happening.
Truly,
Erica
Title: Re: Wrong answers even when answers are right
Post by: Andrew H on June 22, 2015, 06:29:24 AM
Hey, have you tried another browser? Posting worked fine for me on Firefox on a Macbook Pro. The questions only appear for your first few posts, so maybe you could use another browser until then?

It's obviously not a fix to the problem, but it might help you in the short term.
Title: Re: Wrong answers even when answers are right
Post by: prasad on June 22, 2015, 08:12:42 AM
Hi Teresa,
I am using Safari too on a MBP and posting is fine.  But send a screen shot to Erica, she has a magic wand to fix just about everything ;D

Like Andrew said, worst case scenario, it's going to happen just for a few more posts.  and this Forum is really worth that patience :)
Hope the posting works out
-Prasad
Title: Re: Wrong answers even when answers are right
Post by: Erica McPhee on June 22, 2015, 09:35:29 AM
I find that many times it is the box that says, "This box must remain empty." You have to delete any characters that are in the box. Also, no capital letters, use all lowercase.  :)
Title: Re: Wrong answers even when answers are right
Post by: teresaling on June 22, 2015, 11:06:52 PM
Ok, the next time that happens, I'll take a screenshot! Thanks for the quick response guys!
Title: Re: Wrong answers even when answers are right
Post by: nono1077 on September 19, 2015, 09:24:15 PM
I totally had the same problem. I dont know how many times i answered the"... _ _ _ _ _ edged" question. I just went back to it later and it worked. I am in school for and do web coding/design and anti spams are very finicky. I would post screen shot but i am past the verification every time. Just stay with it it will pass and as Prasad said the forum IS totatlly worth it.
Noah
Title: Re: Wrong answers even when answers are right
Post by: Younghae on November 07, 2015, 03:17:05 AM
I'm definitely having this problem too!

I'm scratching my head here because I'm pretty sure the answers are right..I'll keep trying..